FAQs

Frequently Asked Questions

 

Q?

“Are All Your saxes completely rebuilt and ready to go?”:

A.

Unfortunately, No.  ...it's a process.

Many horns have not been rebuilt yet and will not play easily, but could be rebuilt, if scheduled for a "Trial" (see our Info and FAQ's pages). Our work schedule is in the left margin of every page.  We usually have about 80+ saxes in stock every day and are always restoring, or rebuilding what we have, but it's a process.

Q?

“How much is shipping?”:

A.

Shipping:

1. U.S.A. (lower 48) via UPS:

  • Soprano - west coast 47.00 - 55 mid - east coast, 66.00
  • Alto - west coast 55.00 - 77 mid - east coast, 89.00
  • Tenor - west coast 70.00 - 109 mid - east coast 120.00
  • Bari price is variable, please ask (i.e.: to TN ins. @ $1100 = $150)
  • ***Insurance is about $2 per $100insured extra

2. International: via USPS "Express":

  • Every country is special due to box size limits. Our best early estimates: $130-160 for soprano, alto, tenor; $500 for baritones.
  • Shipping bigger horns via UPS/Fedex/DHL, about $372.57 alto, $456.89 tenor, 525.00 bari
  • ***USPS maximum international insurance is $650 to many countries. We reserve the right to require UPS or higher rate shipping to gain proper insurance.

Q?

“When do you start work?”:

A.

We publish our work schedule on the Work Queue. When its turn comes up in the queue, we start it. Or, a client puts 50% of the sax cost down as a Deposit to initiate work on a specific sax they are interested in purchasing.

Q?

“What does the “On Hold” after the description mean?”:

A.

This designation means the sax has had a deposit paid on it and it is waiting for it's turn in my queue to be rebuilt.  Likewise, "On Trial" means it's been paid for and shipped... and someone is taking advantage of our 3-day trial period, to play, evaluate and make sure they love the horn.

Q?

“How does a {insert sax} compare with a {insert sax}?”

A.

This is the most important question we can help you answer on your way to finding the right sax for you. Start with our "Saxophone Comparison Chart: Some of the best vintage saxes of all time" CLICK HERE If you need more info beyond that, please email us. We'd be glad to help.

Q?

“How do i get to reserve a spot in your work schedule, or how long until a WWS stock horn gets rebuilt?”:

A.

The best plan I have been able to devise, is a "Deposit System".   Work, on almost anything, gets scheduled right away when I receive a deposit for the work or sax you have interest in.

Q?

“Will you email me when you get a ________?”:

A.

Well YES and NO...

The best way to receive our updated inventory notice is to become a follower on Facebook. There we often post about new items, etc, except for the VIP Scout List members who get first notice; it is paid scouting service.

Best way to see Inventory Updates?: WWS FACEBOOK PAGE

Follow WorldwideSax on Facebook.  Feel free to comment, "Like", see...etc.  

Vip Scouting Info

Q?

“What money do I risk for a trial?”

A.

For any returned mouthpiece, we will refund all money except: shipping charges & money transfer fees. (example: bank wire fees, paypal--I do my best to get it back to you.) Saxophones: same as any mouthpiece but with $25.00 return/cleaning fee.

Q?

“How does the 3 day trial work?”

A.

Well, it's there if you want it.  For example, you live in NY city and want the sax, but need to be sure it's just what i described it to be.  You pay for it, i ship it.  Once you get it, you have 3 days to try it and let me know if you will keep it or send it back.  If you don't contact me by closing time the third day,  it's automatically sold.  I don't usually give 3 day trials when saxes are purchased in the shop, UNLESS you ask for it, (for example) because you want someone else, like your Lesson Teacher, to check it our or something. This must be agreed upon first.

Q?

“How does the 3 day trial return work?”

A.

we can't just "rent" (send a horn out with a check for surety) horns for a weekend for free (anymore, it happens way more often than people think), so at this time we will have  "25.00 for a handling fee" on any return and then the per day fee for returning late($10, $15, $5 per day ...etc) The sax must be paid in full before it leaves WorldwideSax.*Late Fee: UNLESS a sale is made sometime later, for any horn.

Q?

“How do I try a ‘WWS stock’ Sax?”

A.

You can make an appointment to come in and play it, but if you are out of Washington state, you must pay for the sax and shipping (your choice of shipping, as you pay for it) in advance, then we ship it to you.  once you receive it you have three days to play it and decide if you love it, or want to return it.  You must let me know via email or phone, by the third day's end, or it is sold.  if you decide to return it,  it must be packaged same as it was received and shipped back on the fourth day (or sooner).  As soon as it is received here, you will be refunded all but your shipping and any paypal , etc. fees,  asap.

***Customizing of a WWS stock for Trial that goes beyond standards alters the amount we can offer in a refund for a return. Options vary, but for instance: adding a Premium with some Noyak resos on your Special Pads.  ...well we can't give you a full refund for all the custom work. that will slow the sale of that sax; it was built for your desires.  So a partial refund would be possible.  Usually 30-50% of the custom extras can be refunded.

Q?

“Do you have a {insert idea}?”:

A.

You might be interested in this page... "MISC For Sale". I realize there are many things you might be looking for. Perhaps an email will still serve your inquiry best: WorldwideSax@gmail.com or use the Contact Form.